This case study focuses on Mondi South Africa, a paper producer with a global presence. It outsourced its supply chain of recovered fibre. Through an ‘owner-driver’ scheme, it has encouraged some of its former employees to create their own paper pick-up and delivery businesses, creating opportunities for empowerment, encouragement and economic development further down the value chain, with benefits for people in the form of employment, increased income, skills transfers and enterprise development. The report describes the business model of Mondi Recycling, the actors and the results created by the business.