What Works: Vodacom's Community Services Phone Shops - Providing telecommunications to poor communities in South Africa

2003
Page count
21
pages
Description

This case study analyses the business model, market segment, successes and challenges, and potential scalability of Vodacom Community Services which - via entrepreneur-owned and operated phone shops - has provided affordable communication services to millions of South Africans and empowered disadvantaged individuals with income-generating opportunities and lasting business skills.

Publish date
Authors
J. Reck
B. Wood
Language of publication
English
Region/Country
Region
Global
Sub-Saharan Africa
Country
South Africa