Based on data from 132 GDC members, as well as evidence and insights gathered by the GDC over the last three years, this report explores four major trends in the LMD sector: digitalisation, access to finance, product diversification and consumer financing. Overall, the report finds that, despite significant challenges – not least Covid-19 – the LMD sector is impactful, resilient and increasingly professional. External support, including access to finance, is key to unlocking LMDs’ full potential for impact at the last mile.