Business Resilience

Practitioners’ lessons learned from Covid-19 and recommendations for the future of doing business

July 2020

GRAPHIC SUMMARY

A visual summary of the most important learnings when it comes to building resilience for crises in the realm of inclusive business. Learn more about these aspects by reading this eleventh edition of the online magazine on inclusive business! The illustration was developed by Christopher Malapitan, a visual practitioner and trainer based in Brussels. Through the use of visual storytelling methods he empowers individuals and organizations to “see” what they mean.

Inclusive Business Action Network

The Inclusive Business Action Network (iBAN) is a global initiative supporting the scaling and replication of inclusive business models. Through its strategic pillars iBAN blue and iBAN weave, iBAN manages an innovative online knowledge platform on inclusive business (inclusivebusiness.net) and offers a focused Capacity Development Programme for selected companies and policymakers in developing and emerging countries. iBAN creates a space where evidence-based knowledge transforms into learning and new partnerships. With its focus on promoting the scale-up of inclusive business models, thereby improving the lives of the poor, iBAN is actively contributing to the achievement of the United Nations Sustainable Development Goals. iBAN is funded by the German Federal Ministry for Economic Cooperation and Development and the European Union. It is implemented by the Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) GmbH.

https://www.linkedin.com/company/ib-action-network/

https://twitter.com/inclusivebiz

editorial

Inclusive Businesses are Inherently Resilient

Nwuneli observed through her work that the companies least affected by Covid-19 have inclusive business models. She suggests two reasons for their resilience. First, inclusive businesses have invested in local sourcing and strong ecosystems. Second, these businesses had developed products and services that meet the needs of the customers at the bottom of the pyramid (BoP) – even in crisis.

Ndidi O. Nwuneli

Table of contents

graphic summary

GRAPHIC SUMMARY

editorial

Inclusive Businesses are Inherently Resilient

Ndidi O. Nwuneli

feature story

Telling a story of resilience: Hands-on insights and resources from practitioners

In this CLUED-iN edition we gathered the inspiring stories and insights of practitioners, who shared the lessons learned from Covid-19 that they found to be particularly relevant for companies to stay resilient and shape the future of doing business. The resulting recommendations range from personal advice to practical toolkits, insightful webinar findings, and concrete advice for entrepreneurs and other stakeholders that shape the private sector in countries around the globe, including government.

Susann Tischendorf

Staying resilient during and post Covid-19 – Research findings and resources for entrepreneurs and governments

“Businesses rely on people,” asserts Professor Jane Nelson, Founding Director of the Corporate Responsibility Initiative at Harvard’s Kennedy School. In this interview, Nelson explains that she sees four key lessons learned for businesses from the current crisis, highlighting a need to focus on technology, leadership, diversity and relationships.

Interview

Staying resilient during and post Covid-19 – Research findings and resources for entrepreneurs and governments

Interview with Jane Nelson (Harvard Kennedy School) by Susann Tischendorf

Susann Tischendorf

Nathalie's Trade - Perceiving the global need for clearer inclusive businesses models

Nathalie’s Free Trade is a “feel-good-do-good” food brand based in Sweden. In this interview, founder Nathalie Aldana explains how inclusive businesses can help the most vulnerable in times of crisis. She contends that the relationship between the Global North and South needs to be synergetic better than dependent to become resilient.

Interview

Nathalie's Trade - Perceiving the global need for clearer inclusive businesses models

Interview with Nathalie Aldana (Nathalie's Direct Trade) by Susann Tischendorf

Susann Tischendorf

MIT D-Lab - supporting early stage entrepreneurs in emerging markets to reach Focus, Agility and (then) Resilience

MIT D-Lab is a multidisciplinary programme at the Massachusetts Institute of Technology (MIT) that fosters the development of appropriate technologies and sustainable solutions to global poverty through education, research and the practice of inclusive innovation. In this interview, Jona Repishti, Social Entrepreneurship Manager at D-Lab MIT, explains why entrepreneurs should use the current crisis for business housekeeping and why Focus and Agility come before Resilience.

Interview

MIT D-Lab - supporting early stage entrepreneurs in emerging markets to reach Focus, Agility and (then) Resilience

Interview with Jona Repishti (MIT D-Lab) by Susann Tischendorf

Susann Tischendorf

From rescuing to reshaping

With the looming thread of Covid-19 spreading to Africa, African development organizations, joined by the international community, came together to discuss plans and actions in virtual meetings. We at iBAN monitored the ongoing debate and provided summaries of insightful webinars on our Covid-19 response page. Now, three months into the crisis, we want to share our impressions of how the crisis evolved from first aid measures to detection of underlying problems and recently to an outlook on future solutions.

Blog post

From rescuing to reshaping

The evolving Covid-19 response in Africa

Felix Beideck

Prepare your inclusive business for the next crisis

As a business leader, you could spend countless hours reading through all of the current toolkits and theoretical frameworks on how your business could improve its performance during times of crisis. To help you invest your time effectively, we at iBAN will highlight what we consider the three most important steps out of ygap’s toolkit for your path to increased resilience. The following lessons learned focus on risk preparation, finance tracking and crisis communications.

Blog post

Prepare your inclusive business for the next crisis

Three practical lessons learned from ygap’s Resiliency Toolkit

Lisa Goellert

ygap - guiding social impact ventures to push business resilience

ygap is an international development organization that supports early-stage social impact ventures with locally-led solutions to local problems across Africa, South Asia, the Pacific Islands and Australia. In this interview, Kaitlin Tait, Co-Founder of ygap and Program Director for yher, explains how ygap is focussing on supporting female entrepreneurs during the current crisis and stresses that business resilience soon will be a competitive advantage.

Interview

ygap - guiding social impact ventures to push business resilience

Interview with Kaitlin Tait (ygap) by Lisa Göllert

Lisa Goellert

Business Resilience

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