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Every month we present the most significant publications.

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Publication database

This database contains a diverse range of more than 2,000 publications about inclusive business and relating topics, such as impact investing, microfinance and market systems approaches. You will find not only reports but also market intelligence, case studies, tools and videos that touch upon of several sectors and regions.

The diverse range of publications in this database all relate to inclusive business - meaning business models that engage base of the pyramid (BoP) consumers, suppliers, entrepreneurs and/or employees in low income and/or emerging markets.

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Database: Publications

Displaying 1 - 1 of 1
At the heart of impact measurement: Listening to customers - Poultry feed production in Ghana
5

This brief on data looks at Agricare, a Ghanaian-owned animal feed producer. The publication shares practical guidance on how to use customer centricity to meet data collection needs for both business and social performance measurement. Researchers applied the Lean Data approach, to show that at its core, learning about impact is grounded in a simple activity: listening to open and unbiased feedback from customers.

Publisher
Publish Date
AuthorA. Speyer, M. Ripley, T. Adams
LanguageEnglish
Region/CountrySub-Saharan Africa
Namibia
IB Topics:
SectorAgriculture or Food
No
At the heart of impact measurement: Listening to customers - Poultry feed production in Ghana